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Cabin Crew as a Career
Admin Sep 02, 2022 01:14 PM
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Cabin Crew can be the perfect career choice if travelling across the world and interacting with new people excites you. The cabin crew is a team of in-flight members that make passengers travel comfortably while they fly to their destinations. They look after the passengers' boarding, seating, luggage storage, food and basic requirements along with their safety by introducing them to certain safety measures, also providing them with basic medical assistance if needed. They also provide a written report of all the records of the flight, which includes the number of passengers, time of arrival and departure, cabin and flight deck crew information, sales report about the food and other products, and an account of any unusual experiences in case they take place in the duration of the flight. Cabin crew training includes the study of the profession, customer handling, in-flight procedures and emergencies, basic medical training, duties after landing, dealing with customers with special needs or physical disability, food and beverage services etc. To become a cabin crew, one has to be physically fit and attractive. Some airlines have a specific weight and height. Candidates must have good communication and interpersonal skills with the right amount of tactfulness to deal with people and solve situations they encounter mid-air. Selection for cabin crew is usually based on an interview followed by a group discussion, after which certain medical tests are done. This would generally vary depending on the airline recruitment process. The minimum eligibility to apply is after completing class 12th. Before starting work as a professional, one must gain some basic knowledge about the job through a diploma course offered by various institutes that could last from 6 months to a year. A degree in hotel management is recommended for a fast-track movement. It could also help in getting hired directly by airlines. Recruiters include all the leading International and Domestic Airlines such as Indigo, Spicejet, Vistara and some top international airlines like Emirates, Qatar and Singapore Airlines.
Travelling to a destination by plane can be an exciting experience for some but could make some people nervous. Keeping the comfort, the view, and the in-flight entertainment aside, it is mainly because of the hospitable and friendly attitude of the flight crew and the fact that they are trained for the safety and security of the passengers that the cabin crew plays an important role in taking passengers from one destination to another. The job of a cabin crew may seem glamorous, fun and attractive, but it involves a considerable amount of training, vigilance on duty, interpersonal skills, and patience.
Here is the road map to becoming an air hostess
Although the term 'Air Hostess' refers to a woman, males can also take up this job and would be referred to as 'Steward.' Are you passionate about travelling to new places and meeting new people? If you think your personality and aptitude are inclined towards hospitality and customer service, this could be the right fit. Do you want to know the steps to take to become an air hostess? If the answer to these questions is yes, this blog is for you. Here, we have covered everything you need to know to pursue a career as a cabin crew.
Duties and responsibilities of an air hostess
Here are the duties of a Cabin Crew: The most important role is ensuring the safety of the passengers by conducting emergency and safety procedure training provided by the airline. This training generally lasts about 2-3 months. The safety and security checks must be on before every take-off, ensuring passengers are buckled in and secured and checking all equipment on board to ensure they are working perfectly.
Next comes the service role, which is providing for the needs of passengers by serving them food, water, beverages, blankets, and other in-flight services as per the airline and their provisions.
They assist passengers in deplaning the aircraft in an orderly manner. Passengers are aware of the conditions outside, how to exit and reach the terminal/bus, and which belt to collect their luggage from through announcements. This can be done by the cabin crew or the flight deck crew(pilot)
Skills needed to possess to become an air hostess?
Here is the list of basic skills and attributes required:
- Professionalism and patience
- Physically fit and pleasing appearance
- Excellent communication and interpersonal skills
- A positive attitude and pleasant demeanour
- Presence of mind & Vigilance, and ability to take the initiative when needed
- Ability to get along easily with people of all ages, cultures, and dispositions
- Team spirit to be able to work together with other crew members
- Clear speech, voice, good command of English, and fluency in regional languages and foreign languages are a plus
Courses to pursue to become a cabin crew
Anyone aspiring cabin crew can take up any of these courses.
There are three different levels of training that you need to undergo to become a cabin crew. These include certificate courses, diploma courses, and degree courses in aviation, hospitality, travel or tourism management, cabin crew training &customer service, etc. This is always before the respective airways conduct formal training once the candidate gets recruited.
Conclusion:
The cabin attendant's role is to assist the passengers' comforts & safety and maintain the decorum within the flight by being affirmative and attentive. The career requires formal education till the 12th standard, and having a good command of languages is an added advantage.
Cabin crew members are responsible for ensuring the safety and comfort of passengers on board, and they are also trained on the basic first aid procedures. This role has various perks and benefits, like getting cheaper tickets for self and family, and one gets an opportunity to travel the world and interact and meet people from various walks of life.
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